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14

Documenting the Error Disclosure

After disclosing the error, document the conversation in the chart. You should include:

  • Date and time of the disclosure
  • Descriptions of all persons present
  • What was stated
  • The patient's/family's expressed understanding, questions, and the answers to those questions
  • Plans for follow-up

Avoid:

  • Documenting information unrelated to patient care (e.g. "risk management notified")
  • Altering any part of the medical record